Privacy Policy

Who we are

This website, https://drkrishnaathal.com, is owned and operated by Dr Krishna Athal (“we”, “us”, “our”), a Life & Executive Coaching and corporate training practice operating across India, Mauritius and Singapore. We determine why and how personal information collected through this website is processed and are responsible for that processing in the role recognised by applicable privacy law.

Registered / operational office: Enam Sambhav (HD-560) C-20, G Block Rd, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051, India.

What personal data we collect

• Forms and questionnaires. When you submit our contact form, workshop registration, pre-coaching questionnaire or pre-corporate-training questionnaire, we collect the information requested in that form. This can include your name, contact details, goals, professional or organisational context and other information you provide.
• Sensitive coaching-intake information. Some pre-coaching questions may ask about wellbeing, mental or physical health, significant distress, personal history, trauma or safety concerns where that information is relevant to assessing whether coaching is appropriate and whether another form of professional support may be more suitable. We seek to collect only information reasonably necessary for those purposes and do not use this information for advertising or promotional profiling.
• Coaching records. During an active coaching engagement we may keep limited notes or administrative records reasonably necessary to deliver the service, track agreed actions, manage scheduling, maintain professional boundaries, support safeguarding and respond to legitimate administrative or legal needs.
• Bookings and purchases. When you book a session or buy a programme, we collect the information needed to schedule and invoice you. Card details are processed by our payment providers and are never stored on our servers.
• Comments. If you comment on the blog, we collect the data shown in the comments form, plus your IP address and browser user-agent string to help spam detection. An anonymised hash of your email address may be checked against the Gravatar service; after approval, your profile picture is visible publicly alongside your comment.
• Technical data. Like most websites, we receive standard technical information, including IP address, browser type and pages visited, used in aggregate to keep the site secure and improve it.

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract location data from images on the website.

Why we collect it

• To respond to enquiries and prepare for coaching, mentoring, workshops or corporate-training engagements.
• To assess coaching suitability and scope, including whether a person’s needs may be better served by therapy, medical care or another appropriately qualified professional.
• To schedule and deliver services, manage client administration, process payments and issue invoices.
• To support appropriate safeguarding, professional boundaries and the safe operation of the coaching relationship.
• To keep the website secure, prevent abuse and detect spam.
• To understand, in aggregate, how visitors use the site so we can improve it.

Depending on the context, we process personal information because it is necessary to respond to your request, take steps towards or perform a service you have requested, comply with applicable legal or accounting obligations, protect safety, or because you have given consent where consent is appropriate. Where we rely on consent, you may withdraw it for future processing, subject to any information we are required or permitted to retain.

A note on coaching confidentiality: information shared in coaching questionnaires or sessions is additionally handled in accordance with our Ethical Code of Conduct and the confidentiality provisions of the Coaching Agreement . Coaching communications are private but are not legally privileged in the same way as certain medical or legal relationships. Limited disclosure may be necessary where required by law or where there is an imminent or likely risk of serious harm. We do not use private client information for marketing and do not identify a client as a testimonial, reference or public endorsement without appropriate permission.

Cookies

• Comment cookies. If you leave a comment, you may opt in to saving your name, email and website in cookies so you do not need to re-enter them next time. They last one year.
• Login cookies. If you have an account: a temporary cookie checks whether your browser accepts cookies and is discarded when you close the browser; login cookies last two days, or two weeks with “Remember Me”; screen-option cookies last a year. Logging out removes login cookies. Editing or publishing an article sets a one-day cookie holding only the post ID.
• Preference cookies. The currency selector stores your chosen display currency so prices remain consistent as you browse.

You can block or delete cookies in your browser settings. The site will still work, though some conveniences will not.

Who we share your data with

We never sell, rent or trade your personal data. We share information only where reasonably necessary to operate the website, administer the practice, deliver a requested service, protect safety, meet legal obligations or use trusted service providers for the purposes described in this policy.

• Scheduling – Calendly, when you book a consultation or session.
• Payments – our payment processors, when you purchase a service.
• Email – our email provider, to correspond with you.
• Website, hosting and security providers – where needed to operate, protect or maintain the website and its forms.
• Spam protection – visitor comments may be checked through an automated spam-detection service.

Service providers may process information in countries other than the country where you live. We use providers for legitimate operational purposes and seek to limit the information shared to what is reasonably necessary for the relevant service. We also use reasonable administrative, technical and organisational safeguards appropriate to the nature of the information we hold.

If you request a password reset, your IP address may be included in the reset email. We may also disclose information where required by applicable law or court order, to establish or defend legal rights, or where reasonably necessary to respond to an imminent or likely risk of serious harm.

Embedded content from other websites

Some pages include embedded content, including YouTube videos, maps and social posts. Embedded content behaves exactly as if you had visited the other website: those sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the content, especially if you are logged in to an account there.

How long we keep your data

We do not keep personal information simply because it may be useful one day. Retention depends on the type of information, the purpose for which it was collected and any administrative, accounting, safeguarding, security, dispute-resolution or legal requirements that apply.

• Enquiries and prospective-client forms – retained only for as long as reasonably necessary to respond, assess suitability and follow up on the request, then securely deleted or anonymised when no longer needed.
• Coaching questionnaires and client records – retained only for as long as reasonably necessary for the coaching relationship, administration, safeguarding, professional accountability, legal compliance and dispute-resolution purposes. Sensitive intake information is not intended to be retained longer than reasonably necessary for those purposes.
• Payment, invoice and accounting records – retained for the period required for legitimate accounting, tax and legal obligations.
• Comments – comments and associated metadata may be retained so follow-up comments can be recognised and moderated, subject to applicable deletion rights and any information we must retain for security or legal purposes.
• Account profiles – kept while an account remains active or for as long as reasonably necessary to administer it. Users can edit or request deletion of personal information, subject to information that must be retained for legitimate administrative, security or legal reasons.

We periodically review retained information and securely delete, destroy or anonymise it when it is no longer reasonably necessary.

Your rights over your data

Subject to applicable law and reasonable identity verification, you may ask us to consider the following requests:

• Access – ask what personal information we hold about you and request a copy where appropriate.
• Correction – ask us to correct inaccurate or outdated personal information.
• Erasure – ask us to delete personal information that is no longer needed, subject to information we must or are permitted to retain for administrative, accounting, safeguarding, legal, security or dispute-resolution purposes.
• Restriction or objection – ask us to stop or limit certain processing where the request is applicable to the circumstances.
• Withdraw consent – where processing is based on consent, withdraw that consent for future processing.
• Marketing choices – opt out of non-essential promotional communication at any time.

Email coaching@drkrishnaathal.com and we will respond within a reasonable period, taking account of applicable law and the nature of the request.

Changes to this policy & contact

This Privacy Policy was last updated on 6 September 2026. We may update it from time to time to reflect changes in our services, technology, providers, legal obligations or data-handling practices. The revised version will be published on this page and will apply from the date stated here. Where appropriate, material changes may also be highlighted through the website or direct communication.

Questions, concerns or requests: coaching@drkrishnaathal.com · +91 98199 84575.